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Flamingo - Highlighter 6 Color Pack Sh800

Flamingo – Highlighter 6 Color Pack Sh800

UGX 12,000
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Tech File Executive Spring File Pvc Green – 12PCS

Original price was: UGX 25,000.Current price is: UGX 20,000.
Tech File Executive Spring File Pvc Green - 12PCS
Falcon Rubber Band

Falcon Rubber Band

UGX 5,000

Durable, flexible Falcon rubber bands for everyday office, school, home and packaging use. Ideal for bundling documents, organising stationery and securing lightweight items.

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Falcon

Description

Falcon Natural Colour Rubber Bands are designed for versatile everyday use in offices, schools, shops and packaging environments. Their elastic construction makes them useful for grouping papers, organising stationery and holding lightweight items together.

  • Brand: Falcon

  • Colour: Natural / light brown

  • Pack size: 80g

  • Material: Rubber

  • Applications: Office, school, home and packaging

  • Country of manufacture: Thailand, according to the product specification

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Brand

Falcon

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Shipping Policy

Redsan General Enterprises Limited is committed to ensuring that customers receive their orders reliably and in good condition.

  • Order Processing: Orders are processed after successful confirmation of payment or approval of an authorised payment method.
  • Delivery Areas: Delivery is available across Uganda, subject to the availability of delivery services in the customer's location.
  • Delivery Time: Estimated delivery times depend on the seller, product availability, delivery location and logistics provider. Customers will be informed of any significant delays.
  • Shipping Charges: Applicable delivery fees will be communicated or displayed before order completion.
  • Order Tracking: Where tracking is available, customers may use the provided tracking information to follow their orders.
  • Delivery Issues: Customers should promptly report missing, damaged, incorrect or delayed orders through the available customer support channels.
By placing an order, customers agree to the applicable shipping conditions, subject to their statutory consumer rights.

Refund Policy

Redsan General Enterprises Limited is committed to fair and transparent handling of refund requests. Customers may request a refund where an order is eligible under the applicable consumer protection requirements and marketplace policies, including circumstances such as:
  • Products received damaged, defective or faulty.
  • Incorrect products delivered.
  • Orders not delivered as agreed, where a refund is applicable.
  • Eligible order cancellations or returns in accordance with the applicable terms.
Refund Process:
  1. Contact the seller or REDSAN Customer Support and provide your order number and reason for the request.
  2. Provide supporting photographs or other relevant evidence where applicable.
  3. The request will be reviewed, and additional information or return of the product may be required where appropriate.
  4. Once approved, refunds will be processed through the original payment method where possible, or another agreed method.
Refund processing times depend on the payment provider and the method used. Customers will be informed of the outcome of their requests. Products that are non-returnable under applicable law or clearly disclosed lawful exceptions may be excluded, but no policy will limit a customer's statutory rights.

Cancellation / Return / Exchange Policy

REDSAN aims to provide a fair and straightforward process for cancellations, returns and exchanges.

Order Cancellation
  • Customers may request cancellation before an order is dispatched or fulfilled.
  • Cancellation requests made after dispatch may be treated as return requests, subject to the applicable policy and consumer rights.
  • Approved cancellations will be refunded where applicable.
Returns
  • Customers should report eligible return requests promptly after receiving their orders.
  • Products should, where reasonably possible, be returned in their original condition, with packaging and accessories.
  • Products that are damaged, defective, incorrect or materially different from their description will be handled in accordance with applicable consumer protection requirements.
  • Return arrangements and any applicable costs will be communicated to the customer before the return is completed.
Exchanges
  • Exchanges may be arranged for eligible products, subject to availability and the applicable terms.
  • Where an exchange is unavailable, an appropriate alternative or refund may be offered, as applicable.
How to Request a Return, Exchange or Cancellation Customers should provide their order number, product details and reason for the request through REDSAN Customer Support or the relevant seller support channel. All requests will be reviewed fairly, and customers will be informed of the next steps. These policies do not exclude or restrict any rights available to customers under applicable Ugandan law.

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